Front main body : 100% Polyster jacquard stripe fabric to front body, mesh back body with polyester interlock sleeves. Crew neck with colour-tipped collar insert with buttoned opening. Colour-tipped cuff finish. Heat transfer NB logo, club crest and sponsor logo. Holographic sequential authenticator on lower hem to ensure genuine NB quality, NB Dry technology.
To return an item(s) firstly print the Returns Form, complete it and return it with your invoice and goods to:
FAI Customer Returns,
Unit 312 Ida Industrial Estate,
Cork Rd, Waterford
FAIshop strongly recommends you return your items via registered post. Please clearly state on the Return Form the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. Personalised Items are non-returnable. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.
If a full refund including the original delivery costs is required, we need to be informed fourteen (14) days after the receipt of the order. The order must be then returned to us within fourteen (14) days after we have been informed of the cancellation, however you will be responsible for the cost of returns the goods to us. If a return is payable to you we will process the refund as soon as possible and, in any case within fourteen (14) days of receipt of the original order back to us.
The returned goods need to be in their original packaging. They need to be in a sellable condition. Return postage is at your own cost and risk You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Our returns policy does not affect your statutory rights.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase. If we cannot refund via the original payment then a cheque will be raised to the address on the order.
Once a refund has been issued you will receive a confirmation email detailing the amount which has been refunded and the item which we have received back. We aim to process all returns as quickly as possible and you should receive confirmation of this within a week of having returned the item. Please note that at busy times of the year such as public holidays, these times may increase.